Remote or Onsite Placements
Whether your team operates remotely, onsite, or in a hybrid model, we source candidates who are ready to thrive in your specific environment. We find IT support talent across time zones and locations, tailored to your company’s setup and needs.
Our Pricing
Transparent Pricing That Works for You
Temp-to-Hire
Want to test the waters before committing? Our temp-to-hire model allows you to evaluate a candidate on the job before making a long-term decision. You’ll pay a flat hourly rate during the trial period (starting at $45/hour), and if you choose to hire permanently, a discounted conversion fee of 5%–8% of the annual salary applies. It’s a smart, low-risk way to build your IT team with confidence. Let’s talk about how this can work for your company.
Contract Staffing
Our contract staffing services provide flexible, on-demand access to skilled IT Support professionals. We handle payroll, taxes, and administration so you can focus on running your business. Rates typically start at $45/hour, depending on the role’s complexity, duration, and work arrangement (remote, hybrid, or on-site). Whether you need short-term helpdesk coverage or a long-term support technician, we’ll tailor a solution to fit your goals. Contact us for a customized quote based on your specific needs.
Staffing Solutions
Flexible Staffing Solutions to Fit Your Business
Direct Hire
Looking to make a permanent hire? Our direct placement services help you find IT Support talent that’s technically strong and culturally aligned. We follow an industry-standard fee structure starting at 15% of the candidate’s first-year salary, with thorough vetting and a 30-day replacement guarantee included. This model ensures you only invest in candidates ready to deliver value from day one. To learn more or discuss a particular role, reach out for a personalized proposal.
Recruitment Process Outsourcing (RPO)
Our Recruitment Process Outsourcing service allows companies to delegate all or part of their IT Support hiring process to us. Acting as an extension of your internal team, we manage sourcing, screening, and onboarding while using our expertise and tools to streamline workflows and reduce time-to-hire. RPO is ideal for companies looking to scale quickly, reduce recruitment costs, and maintain quality without increasing internal overhead.
Executive & Retained Search
For leadership and high-impact IT roles, our Executive & Retained Search service offers a focused, strategic approach to finding top-tier candidates. We work closely with you to understand your organizational goals and identify professionals with the vision, experience, and technical knowledge to lead effectively. With a dedicated search process and upfront engagement fee, we prioritize quality, confidentiality, and precision in every placement.
Smart Staffing Solutions for IT Support Teams
Our Services
Helping You Hire Reliable IT Support Techs – Fast
Many businesses lose valuable time and productivity trying to find dependable IT support professionals. At NexGen Support Staffing, we specialize in connecting you with pre-vetted IT talent who can jump in and make an impact—whether you need short-term helpdesk support or long-term IT solutions. Let us handle the recruiting, so you can focus on running your business.
Contract / Temp-to-Hire
Need extra hands during a busy season or covering an employee’s leave? Our contract and temp-to-hire services give you flexible access to skilled IT Support Techs without the long-term commitment. Try before you hire, with the option to bring great talent on full-time.
Direct Hire Recruitment
Looking for a permanent IT Support Tech to grow with your team? We help you fill full-time roles quickly and confidently. We handle sourcing, screening, and presenting only the most qualified candidates—so you only interview the best.
Our Hiring Process
Our 4-Step Hiring Process
Contingency Hire Recruitment
Our Contingency Hire Recruitment service is performance-based—you only pay when we successfully place a candidate. This model is ideal for companies needing skilled IT Support professionals without committing to upfront fees. We quickly deliver qualified, vetted candidates so you can hire with speed and confidence, knowing our success is directly tied to yours.
At NexGen Support Staffing, we’ve simplified IT support hiring into a clear, efficient 4-step process that saves you time and delivers results. First, you share your hiring needs through a quick intake call or job request form. Then, we tap into our network to source and screen top-tier IT support candidates based on your criteria. Once vetted, we present you with a curated shortlist so you can interview only the best. Finally, you select your ideal hire, and we assist with onboarding to ensure a seamless transition. It’s fast, focused, and built to get you the right tech talent without the usual hassle.
Executive & Retained Search
For critical leadership or senior technical roles, our Executive & Retained Search service offers a high-touch, confidential approach. We conduct deep research and targeted outreach to deliver top-tier IT professionals who meet your strategic requirements. Our retained search fees typically range from 20%–25% of the candidate’s first-year salary, with an upfront commitment to begin the engagement. This ensures a focused, priority-driven search process. If you're hiring for a senior IT support or infrastructure role, let’s discuss a tailored executive search strategy.
Contingency Hire Recruitment
Need to fill a role quickly without upfront cost? Our Contingency Hire model is ideal for urgent or individual placements. You only pay a fee if we successfully place a candidate—no risk, no commitment upfront. Fees typically range from 15%–18% of the first-year salary, based on role level and urgency. This model gives you fast access to qualified candidates, with no cost until you hire. Reach out today to see how we can help you fill your next IT support opening quickly and efficiently.
You Interview Top Picks
Within just a few days, you’ll receive a curated shortlist of top-tier candidates who are ready to move forward. You choose who to interview, and we’ll coordinate the scheduling to make the process smooth and efficient. Our goal is to save you time by delivering only the most qualified and job-ready professionals.
You Hire with Confidence
After interviews, you select your ideal hire—contract, temp-to-perm, or full-time. With our thorough vetting process and ongoing support, you can hire with confidence knowing you’ve made a smart, low-risk staffing decision. We stay available even after the hire to ensure everything transitions smoothly, so you can focus on keeping your business running.
Recruitment Process Outsourcing (RPO)
Our RPO services are designed for companies that want to outsource part or all of their IT support recruitment function. We act as an extension of your internal team, handling sourcing, screening, and onboarding at scale. Pricing is flexible and based on the scope of work, with monthly plans typically starting at $3,000–$6,000/month, depending on volume and hiring goals. Whether you're scaling quickly or need consistent pipeline support, we’ll build a package that aligns with your needs. Contact us to explore a custom RPO solution tailored to your business.
Submit a Job Request
It all starts with understanding your needs. Simply submit a job request and tell us what you’re looking for in an ideal IT Support candidate—whether it’s specific technical skills, availability, preferred work style (remote, hybrid, or on-site), or geographic location. The more details you provide, the better we can tailor our search to find the right fit fast.
We Source & Screen Talent
Once we receive your request, our team taps into our specialized network of vetted IT Support professionals. We rigorously screen each candidate for technical expertise, professionalism, reliability, and communication skills. Every candidate we present is assessed to ensure they meet your specific requirements and are ready to add value on day one.
